Cover Story: Client Trust and Communication
Trust Through Communication
by Marie Swift and Julie Littlechild
Is trust an issue, or is it, in fact, an opportunity? In this article, learn communication tips to enhance trust.
by Daniel C. Finley
Are you are truly listening to clients in an empathetic way?
by Arthur T. Cox, Ph.D.; Richard A. Followill, Ph.D.; and Brett C. Olsen, Ph.D.
These researchers present an algorithm that can be used to advise clients regarding the mortgage rate buy-down decision.